We require electronic files to process your order. Please use either our Send File page or our PDF Print driver to submit suitable files through our Web site. If you are not a graphic designer or skilled in the techniques of printing, consider our PDF Print driver to easily submit basic files from any software application.

We support the following Macintosh and PC software...

• QuarkXpress
• Adobe Photoshop
• Adobe Illustrator
• Adobe PageMaker
• Adobe InDesign
• Adobe Acrobat PDF

If you are using MS Word, Publisher or any other software package, consider our PDF Print driver. This application streamlines the pre-press process and allows you to print directly from your computer, in the correct format, to our pre-press server. For more information on this process, please visit our PDF Print driver page.

1) Are ALL Fonts Provided?

• All printer and screen fonts in job are included (including the fonts in placed EPS files). Please include common fonts such as Helvetica, Times, etc. Failure to provide all fonts will slow down your production. Please compress all fonts before sending in a program such as Stuffit or WinZip.

2) Are ALL Original Files Provided?

• We occasionally encounter file problems that we can fix for you; however, we cannot fix your files if you don’t send them in an editable format. For example, if you embed a .tiff in an Illustrator file, we cannot manipulate the .tiff in any way. These situations cause your production to be delayed while we wait for you to fix and resend files.
• Graphics in PageMaker jobs are linked and supplied to us, not saved in document. • Resolution of placed EPS’s set to at least 300 dpi.
• Only files needed for this job are included and are clearly marked (remove all excess pages from document).
• All graphics (TIFF, EPS, etc.) used in job are included.
• Scanned images used in this document and those nested within placed EPS files have been cropped, resized and saved for each usage at the right resolution (i.e they are not a small part of a large image).
• All Quark picture boxes containing TIFF or EPS images have backgrounds other than a setting of ‘none’ except where clipping paths are used.
• Screens in PhotoShop have been set to Printer’s Default.
• Bleeds extend off the page at least 1/8 inch.
• Unless there is good reason to do otherwise, set your document to the actual trim size in the Document Setup dialogue of your program. Have all bleed elements project off the page area the appropriate bleed amount.

3) Are ALL Images Colored Correctly?

• Have you referenced Pantone books for colors selected in your document?
  Remember, computer screens are not printed paper. Do not rely on your computer
  monitor to display accurate color. Our final printed products will match Pantone PMS and
  color build books.
• All RGB color files are converted to CMYK format.
• Large areas of black use a ‘rich black’ of 40C-20M-40Y-100K.
• Color palettes in job files & EPS files have all unused colors removed.
• If job is CMYK – All Spot colors used in job are set to process separate and any duotone, tritone or quadtone images are converted to CMYK format in the original application.
• Spot colors used in EPS files and in the document have identical naming conventions (i.e. Pantone 185 CV = Pantone 185 CV, not Pantone 185 CVC).

4) Are Laser Separations Provided?

• Color separations have been printed, checked and are correct, and are supplied to us.
• Important: Unless you do not have access to a Postscript printer it is important that you print your job as separations to your printer. Simply printing as a composite file does not reveal non-CMYK images, overprint/trap problems, having misnamed colors or more than one plate (eg: Red, plus Pantone 185) that you intend to have print as one plate.

NOTE: To ensure proper sizing and positioning of copy, please download the corresponding template to work from.

MS-DOS and Windows are trademarks of Microsoft Corp. Macintosh is a trademark of Apple Computer. Macromedia Freehand is a trademark of Macromedia, Inc. QuarkXpress is a trademark of Quark, Inc. Adobe, Adobe Photoshop, Adobe PageMaker and Adobe Illustrator are trademarks of Adobe Systems, Inc.